Getting Help & Support
If you need assistance with configuring or troubleshooting our public DNS resolvers, we provide community support through our official subreddit.
How to Get Help
1. Visit Our Subreddit
Our community and support team actively monitor our official subreddit to assist with any questions or issues.
- Ask a question: Create a new post detailing your issue and include relevant information such as your operating system, router model, and any error messages.
- Search for existing solutions: Use the search function to check if someone has already encountered and resolved your issue.
- Engage with the community: Other users and our team members may provide insights and solutions based on their experiences.
2. Read Our Documentation
Before posting, check our detailed setup guides and FAQs:
3. Follow Best Practices for Support
To get the best possible help, consider including:
- A clear and concise description of the issue.
- Steps you’ve already taken to troubleshoot.
- Screenshots or command outputs (if applicable).